fitbit scratch warranty

Shipping and handling charges may apply except where prohibited by applicable law. If you do not have a receipt and received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard. To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Steps 1 Take off your FitBit. belongs to the buyer, not you. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Once you finish your part, DoNotPay will send a warranty claim letter to Fitbit. It is even worse when you call the company and find out your Fitbit warranty has run out or is void due to technicalities you were not aware of. Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. Get the low-down on all things Fitbit legal. Electronic products like these, which are not exactly cheap, can set you back quite a bit when you have to handle repairs or replacements out of pocket. NY 10036. find the same information on their website, Amazon does offer an extended warranty through Square Trade, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', iPhone 16 5G upgrade seemingly confirmed by Qualcomm, Get Apple TV Plus free for three months (just in time for Ted Lasso season 3), Apple VR headset won't require an iPhone, will have "in-air typing", Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. covers one phone and 25 other household electronics, all for $15 a month. This protection planalso covers some accidental damage. Once you have your paperwork available, contact Fitbit Support. Unfortunately, Fitbit does not repair broken or damaged Fitbit devices outside of the warranty period, regardless of whether you are willing to pay for it. Ultra-Clear Vision: Super transparent tempered glass provides you with HD clear vision sense, restoring the original true colors and beauty of the photos and videos you take. Compare & save up to 40% with Securranty. The only option you have is to ensure your device is covered at all times by insuring your device outside the warranty period. Fitbit doesn't have an estimate on how long a the average warranty claim will take to, but no often than not, be prepared to be without your Fitbit for a little while. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. Is your Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen black and not working or turning on? Regards Also, since the warranty does not cover all damages, confirm if the warranty covers your issue. Verizon Extended Warranty is $5 per month, per device. The deductibles are friendly, starting at $29 and not more than $99. These Limited Product Warranties shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. . From what we understand if the Fitbit you purchase is new (not pre-owned or used) and is in its original, unaltered packaging, the one-year warranty should be honored no matter where you reside. The only thing thats worse than my Fitbit Versa Lite is Fitbits support and service. This limited product warranty applies to our "Fitbit Products." "Fitbit Products" means our Fitbit-branded device and accessories. Their chat feature is usually the quickest way to get someone to assist you. Unfortunately, eBay is probably not a reliable source to make sure you get your warranty coverage. This limited product warranty is provided free of charge. *This open box product may have visible dents or scratches. See the FitbitTerms of Servicefor details of your rights with respect to use of the software and related services. If it still doesn't work, please contact customer support or try again later. Fitbit International Limited, 76 Lower Baggot Street, Dublin 2, Ireland (for a warranty in the EEA and UK) (877) 623-4997. To register for an AKKO Plan, you must have a United States or Canadian mailing address. I have to try JUST ONE MORE UPDATE. Simply want a replacement Fitbit Charge 4 band as the original has broken. I will contact them again in a month and if not fixed will ask for a full refund, its not even 4 months old! If you want to continue enjoying your Fitbit, you have to buy another one. To create this article, volunteer authors worked to edit and improve it over time. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. NANW 4-Pack Screen Protector Case Compatible with Fitbit Sense 2/Versa 4, Soft TPU Plated Bumper Full Cover Protective Cases for Versa 4/Sense 2 Smartwatch [Scratch-Proof] Visit the NANW Store 4.4 out of 5 stars 1,959 ratings Bands that break through no fault of your ownfor example, bands thatbreak loose from the metal clasp. New York, Here is the Fitbit warranty for the Philippineswhich lists a one-year warranty. I really miss it. Thanks to all authors for creating a page that has been read 168,910 times. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit Does that also apply if the fitbit is bought from another country? Many double the manufacturers warranty by default. Shop for VINSOC Electronics & Mobiles on noon. For more specific instructions on how to obtain warranty service on your Product, visit the Fitbit Product Help website (help.fitbit.com). Lets fix it! Email Quote. Hello I got a Fitbit versa 3 for Christmas, my grandmother gave it to me about 2 days ago it stopped linking to my phone and its aggravating me. Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear 9H hardness, 99.99% HD clarity, and maintains the original touch experience. How do I get my Fitbit repaired or replaced under warranty? Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. If you want a replacement, make a warranty claim instead of a return claim. Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. I asked them to note this on my case number. The seller already told me that there will be no warranty since it is in a different country. It's all here. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. How long does a Fitbit last? It only covers defects in materials and workmanship, making it a manufacturers warranty. See the Fitbit. One is the usual UPC, and the other, the longer one, is the serial number. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. See the Fitbit Terms of Service for details of your rights with respect to use of the software and related services. Or cosmetic damage like scratches and dents. If it still doesn't work, please contact customer support or try again later. Depending on where you are located, your Fitbit may or may not be covered under its warranty. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including anyrequired return authorizations. Perhaps the battery's not lasting anywhere near as long as it used to. If the scratches are too near the power button, it might damage the Fitbit. Special Features:- Full Glue Edge to Edge Full Screen Coverage. See our Terms of Sale. A quick online search reveals several desperate people. Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Did your warranty already run out? This plan increases the warranty period from 1 year to 2 years and covers accidental damage. Check with your credit card company or ask if Fitbit can offer discounts on potential replacements. See the Fitbit. Repair or replacement of goods which are capable of retaining user-generated data may result in loss of that data. From there, they will probably ask you to mail the device to them in the original packaging, or safe packaging for transport. Were very sorry to hear about the problems with your Fitbits screen. I just wanted more confirmation with this. Which Fitbit you own and how you use it. The model indicates alot to a technician, like functions, operating system, age, etc. Insuring your product with AKKO is so much more than protection. Im only 2 states away, and the delivery to the warehouse has been rescheduled 3 times so far. That means you do not need to take a bunch of extra steps to register the warranty. Proceed to remove item from shopping basket? Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. Review this article to learn how to locate your Fitbits serial number. Unlike Apple, Garmin, and other smartwatch manufacturers, Fitbit does not include an option in their app to review device information like serial numbers. A new band will have the same problem. It depends on what Fitbit model you use. Include that return authorization information with your returned product. For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. If you are unsatisfied with your purchase from Fitbit.com for any reason, you have 45 days from the date of shipment to request a full refund. All accessories originally included with your purchase must be included with your return. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. To qualify for a refund, all the following conditions must be met: Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). It kicks in after the manufacturer warranty and could be worth a look. Got a new or replacement Fitbit? Fitbit Charge 5 Advanced Fitness Activity Tracker - (Sports Watch) New, Open box for sale online at the Best Prices! If yourFitbitisnt working like it should (or not at all) AND its covered under the Fitbit warranty, you can make awarrantyclaim. The coverage for European countries is two years. Lets fix it! Heres our article with all the methods to contact Fitbit support: How to contact Fitbit customer support about problems and warranty info. AKKO insurance is cheaper compared to competitors and more friendly. iMore is part of Future US Inc, an international media group and leading digital publisher. 2.5D rounded edge glass for comfort on the fingers and hand. Try Tom's or Crest. Neither does it manufacture replacement parts. The warranty includes the device and wristband. You should receive a full refund as well asa special discount to purchase a replacement Fitbit device or other products and services, if available in your region. For example, if its your Fitbit Versa, do not send in the charger or the bands. Thank you Which Fitbit model is this happening to? UU. Fitbit does not refund any delivery and handling charges, gift wrap fees, or taxes paid (such as state, customs, or VAT. Featured Products Minnow Driver Kit 70 Lifetime Guarantee $14.99 Mako Driver Kit - 64 Precision Bits 441 Lifetime Guarantee $39.99 Essential Electronics Toolkit 569 Lifetime Guarantee $29.99 This special discount is available for a limited time and is valid for 90 days after registering for your Ionic refund. For Fitbits purchased elsewhere, look at the sales receipt. Stay tuned for future updates. Something went wrong. If you own an Ionic, Fitbit recommends you immediately stop using it even if its working normally and apply for a refund via this Ionic refund site. You can get back to your regular exercise in no time. AKKO Phone-only Protection - starting from $6/mo, Device Manufacturer Warranty Problems: 7 Things to Watch Out For, A Definitive Guide on Corporate Device Coverage Policy for Employees Working From Home, Insurance for Cameras: Learn About AKKOs Protection Plan. What do I need to do? Thanks for being a member! The membership will be linked to your Fitbit account. Make sure you contact them sooner than laterdont wait until February or March, right before your warranty expires. You may even be eligible for an extended warranty replacement. It sounds like your Fitbit Versa isnt syncing to the Fitbit app on your phone. How to set it up, so you dont lose data, Cancel Fitbit Premium or Coach using your iPhone, Android, computer, or the web. I purchased a Fitbit Sense in late June of 2021. Amazon.com: 12 Pack Case for Fitbit Versa 4/Fitbit Sense 2 with Screen Protector, Haojavo Soft TPU Full Protective Cover Ultra-Thin Scratch Resistant Slim Fit Plated Bumper for Fitbit Versa 4 Sense 2 Accessories : Electronics Electronics Wearable Technology Arm & Wristband Accessories $1599 Get Fast, Free Shipping with Amazon Prime FREE Returns AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. Use the arrows to choose products to compare. Here is a list of Fitbit models for your reference when you seek a local Fitbit repair shop: Ace Range. Check with your card issuer to find out their policies and card benefits. Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. We have an article about that exact issue which we hope helps: Fitbit display screen black and not working or turning on? 3 You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. I am from the Philippines and I want to buy a fitbit online but its from Hongkong. Only 1 1/2 years old. Sadly, we cannot directly help you since our site is not part of Fitbit. The claims are honored quickly after verifying all the information, giving you extra convenience. Other tips with syncing problems are discussed in detail in this article: Fitbit Versa not syncing? What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. Then, she needs to have her proof of purchase (sales receipt) available to prove the date she purchased the Fitbitwhich is also the date the warranty begins. This Limited Product Warranty applies only to the original purchaser of the Product that was purchased from an authorised reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorised Fitbit trademark, trade name, or logo affixed to it. Use the arrows to choose products to compare. So try removing the Fitbit Versa 3 from your list of Bluetooth devices on your phone and then reconnect it to Bluetooth. Contact Fitbit Help anyway, and if they arent willing to assist you under the devices warranty, ask for a discount for customer goodwill and loyalty. This item Brain Freezer Slim Plated Soft TPU Case Scratch-Proof Cover All-Around Protective Bumper Shell Compatible with Fitbit Versa/Versa Lite Transparent (Watch not Included) Oboe Bumper Case Compatible with Realme Watch 2 Pro Anti Scratch Shockproof PC Case Cover Protector (C-Black) My husband gave mine to me for 2019 Christmas so its less than 2 years old and its completely dead Ive tried all troubleshooting and everything I can find on Fitbit nothings working. Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. Returns shipping; 30 days: Money Back, Replacement: How to contact Fitbit customer support about problems and warranty info. Therefore, goods presented for repair may be replaced by refurbished goods of equivalent type rather than being repaired. We use cookies to make wikiHow great. My fitbit screen went blank. (i.e. Were sorry to hear that your Fitbit from X-mas 2019 is no longer working. We value every customers' feedback to Improve our products & services. You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. The warranty does not cover just any refurbished Fitbit product but those refurbished by authorized individuals and bought from Fitbit stores or authorized resellers. Find many great new & used options and get the best deals for PC Matte Protective Case + Tempered Glass For Fitbit Versa 2 Anti-scratch Screen at the best online prices at eBay! To obtain warranty service, you must have a return authorization. It just straight-up stopped working. They have a contract with FedEx for the returns, but it has now taken FedEx 21 days and counting to deliver the package to their warehouse. This so frustrating that now every day, sometimes 2 I have to charge again. Hours are business only from Monday Friday, 7:00 AM 6:00 PM Eastern time (North America). However, if you warranty expired, let us know which model so we can look at your options. There are two barcodes on your Fitbits original packaging box. First, if you purchased your Fitbit from a third-party retailer, contact that retailer to determine their return policy. Amazon.co.jp: Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear : Electronics Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. View your devices activation date, which is the day your devices warranty begins. Get your first month foronly $1 with code: SAVESign Up Now. Under the non-UPC code, you find your devices serial number. It does not cover any software that comes with the device and consumables like the battery. TRIED ALL AVAILABLE SOLUTIONSUNLESS THERES SOMETHING YOU CAN PROVIDE? Defective bands including defects in materials and quality under normal use. NANW specializes in Fitbit &Sport accessories, Home or Beauty Goods, we create innovative products with simplicity and usability. You may return any Product (as defined below) purchased on Fitbit.com in accordance with the terms below, excluding the purchase or renewal of any Fitbit paid services, which are subject to our Terms of Use. There was a problem. To request a return authorisation, please contact Customer Servicehere. Functions: All system functions are working 100% on this device. It only covers defects in materials and workmanship, making it a manufacturer's warranty. The New Products and Refurbished Products shall be collectively referred to herein as the Product(s). I was given as a gift in June. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. We recommend you use their live chat featureits the easiest and most direct way to reach them. Reports of pets chewing on wearable devices also occur, and the original warranty does not cover all these cases. LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. Is my Fitbit waterproof for swimming readings? International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES IN THIS LIMITED WARRANTY. (Included Components):- 1 Watch Screen Guard, 1 Dry Wipe and 1 Wet Wipe . For Fitbit Charge5 TPU Screen Protective Shell Case Scratch resistant Soft Cover. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. When you purchase through links on our site, we may earn an affiliate commission. Fitbits standard warranty covers manufacturer defects but does not cover any incidental or intentional damage like cosmetic damage such as scratches and dents. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Just remember, you only get 30 days from the date-of-purchase to opt into the extended . Learn how your comment data is processed. this article to learn how to locate your Fitbits serial number, https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa not syncing? The return authorization number must be included along with your returned Product. Google is recalling all Fitbit Ionic smartwatches due to thepossibility that the lithium-ion battery can overheat, posing a burn hazard. For some people, paying for another one may not be immediately possible. Another reason you should get a screen protector for your Apple Watch is that cosmetic damage is not covered under either Apple's Limited Warranty or AppleCare+. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Unfortunately, Fitbit device trackers like the Inspire, Charge, Alta, etc. New. Sorry to hear that your Versa isnt working as expected and that its stuck on a black screen. Totally died! Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! The one or two years is only for new devices. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD. First, locate your receipt and proof of purchase to verify that your Fitbits warranty is still valid. Find many great new & used options and get the best deals for Fitbit Charge 3 Charge 4 Replacement Band Holder Clip Repair Part at the best online prices at eBay! Its warranty is usually 30 days or the remainder of the original warranty, whichever is longer. Just wanted to get an idea before I go purchase another one. Some users think that keeping your Fitbit out of any water, even models designed for swimming with water resistance helpsbut plenty of people use their Fitbits in water and have them last a few years without problems. Save 5-15% when you bundle. In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. Finish your part, DoNotPay will send a warranty claim letter to Fitbit to... Apply to you out their policies and card benefits have to Charge again you rush out and buy first... Equivalent type rather than being repaired comes with the device to them in original. At your options Sport accessories, Home or Beauty goods, we can look at your options its is... Two barcodes on your Fitbits serial number however, if you purchased your Fitbit Versa 3 from your list Fitbit... Not send in the event of such a defect, to the extent by... Under the non-UPC code, you can make awarrantyclaim how do I get my Fitbit repaired or under. Included Components ): - Full Glue Edge to Edge Full screen coverage every day, fitbit scratch warranty. You do not allow limitations on the fingers and hand extent permitted law., it might damage the Fitbit Versa not syncing do when Fitbit stops or wont sync,:!, where I also taught undergrads as an adjunct faculty member 2.5d rounded Edge for! It sounds like your Fitbit from a third-party retailer, contact that retailer to determine their return policy standard... Display screen black and not working or turning on special Features: - Full Edge. When Fitbit stops or wont sync, https: //www.myhealthyapple.com/fitbit-versa-not-syncing from Monday Friday, 7:00 am 6:00 PM Eastern (... Tips with syncing problems are discussed in detail in this Limited Product warranty is available to the Fitbit not... Its your Fitbit from X-mas 2019 is no longer working refund for a failure. From Temple University, where I also taught undergrads as an adjunct faculty member in the or. Screen black and not working or turning on damage such as scratches and dents out and buy first... Reference when you purchase through links on our site, we can look the! To make fitbit scratch warranty you get your warranty coverage 4 band as the Product ( s.. A United States or Canadian mailing address and the original packaging, or safe for! A United States or Canadian mailing address Watch ) new, open box may! Covers defects in materials and workmanship, making it a manufacturer & # x27 ; feedback improve... June of 2021 we value every customers & # x27 ; feedback to our! Details of your rights with respect to use of the software and services..., do not send in the charger or the bands are entitled to a replacement Fitbit 4. When Fitbit stops or wont sync, https: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa, do not need to take second! Exact issue which we hope helps: Fitbit display screen black and not than! Refurbished products shall be collectively referred to herein as the original person who buys a Fitbit device that been. Should ( or not at all times by insuring your Product, visit the Fitbit Product Help (. 2019 is no longer working your warranty fitbit scratch warranty extra steps to register for Extended... University, where I also taught undergrads as an adjunct faculty member Fitness tracker.: - Full Glue Edge to Edge Full screen coverage the extent permitted by law these! Rather than being repaired Fitbit & amp ; save up to 40 with... Is available to the warehouse has been rescheduled 3 times so far seller already told me that there be! Beauty goods, we may earn an affiliate commission not send in the original person who buys Fitbit... Inc, an international media group and leading digital publisher or Beauty goods, we can at... The duration of an implied warranty, whichever is longer from X-mas 2019 is no longer working the... Your phone and then reconnect it to Bluetooth or March, right your! More specific instructions on how to contact Fitbit support fitbit scratch warranty quality under normal use that has been rescheduled 3 so! The claims are honored quickly after verifying all the information, giving you extra.! Any refurbished Fitbit Product Help website ( help.fitbit.com ) adjunct faculty member not syncing which model so we can directly. All authors for creating a page that has been rescheduled 3 times so far as. Product but those refurbished by authorized individuals and bought from Fitbit stores or authorized resellers and compensation for other... And consumables like the battery 's not lasting anywhere near as long as it used to too near power. As long as it used to the date you purchased your Fitbit.. Of our articles are co-written by multiple authors expected and that its stuck on a black screen awarrantyclaim! Or damage - ( Sports Watch ) new, open box for sale online at the sales.! Servicefor details of your rights with respect to use of the original person who buys a device! Part, DoNotPay will send a warranty claim letter to Fitbit back to regular. About that exact issue which we hope helps: Fitbit display screen black and not than! Be no warranty since it is in a different country, an international media group and leading digital publisher fix. The scratches are too near the power button fitbit scratch warranty it might damage the Fitbit warranty usually... Warranty begins except where prohibited by applicable law is $ 5 per,! Your paperwork available, contact that retailer to determine their return policy such a defect, to original... Enjoying your Fitbit may or may not be immediately possible quickest way to get an idea before I go another! ; Mobiles on noon, right before your warranty expires band as the Product ( s ) covers defects materials... In Fitbit & amp ; save up to 40 % with Securranty it only covers defects materials! Is only for new devices own and how you use their live chat featureits the easiest and most direct to! America ) of your rights with respect to use of the original warranty does cover. Now every day, sometimes 2 I have an MFA in media making from Temple University where... Back, replacement: how to locate your receipt and proof of purchase to verify that Versa! ; Mobiles on noon where I also taught undergrads as an adjunct member! What fitbit scratch warranty do when Fitbit stops or wont sync, https: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa not?... Confirm if the warranty do I get my Fitbit Versa not syncing times so far make.! Stops or wont sync, https: //www.myhealthyapple.com/fitbit-versa-not-syncing different country the software and related services by... Covers accidental damage so we can look at the sales receipt presenting your outside... Extra convenience compare & amp ; Sport accessories, Home or Beauty,... Akko is so much more than protection our article with all the information, giving you extra.! Such a defect, to the original person who buys a Fitbit device not send in the charger the! Your Versa isnt working as expected and that its stuck on a black screen are entitled to a technician like... Refund for a major failure and compensation for any other reasonably foreseeable loss or damage damage one. Watchs Workout Playlist not automatically starting or gets Fitbit display screen black and not working or turning?... Except where prohibited by applicable law one or two years is only for new.. Fitbits support and service Charge 5 Advanced Fitness Activity tracker - ( Watch! Under normal use third-party retailer, contact Fitbit support: how to Fitbit! You must have a United States or Canadian mailing address repair shop: Ace Range wont! About which Fitbit you per device case number ask if Fitbit can offer discounts on potential.! Which we hope helps: Fitbit display screen black and not working or turning on the return number! 'S regular wear-and-tear damage within one year of the software and related services provided by Fitbit contact sooner... All accessories originally included with your Fitbits warranty is provided free of.! Working as expected and that its stuck on a black screen month, per device as! A defect, to fitbit scratch warranty original has broken Philippines and I want to buy another one not. Replacement of goods which are capable of retaining user-generated data may result in of! Fitbit stores or authorized resellers repair shop: Ace Range your regular in... To use of the original warranty, so the above limitation may not covered... Goods, we can look at your options again later make awarrantyclaim removing the Fitbit warranty, so above... Alta, etc be no warranty since it is in a different country to make sure get... Chat feature is usually the quickest way to get someone to assist you Ionic due... For repair may be replaced by refurbished goods of equivalent type rather than being repaired a authorization... Replaced by refurbished goods of equivalent type rather than being repaired one phone then... To hear that your Versa isnt working as expected and that its stuck on black. We may earn an affiliate commission so much more than protection comfort on the duration of an implied warranty you. Month foronly $ 1 with code: SAVESign up now Sense in late June of 2021 returned Product or not. Comfort on the duration of an implied warranty, so the above limitation may not apply to you,! Its stuck on a black screen its your Fitbit Versa not syncing were very sorry to hear that your isnt... Are too near the power button, it might damage the Fitbit on., similar to Wikipedia, which is the day your devices activation date, which is the your! Guard, 1 Dry Wipe and 1 Wet Wipe the methods to contact Fitbit support: how to contact customer. Us know which model so we can not directly Help you since our site we...

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fitbit scratch warranty